What happens after contacting an NDIS provider?
A step-by-step view of the enquiry process, so there are no surprises.
Acknowledgement
You should receive confirmation that your enquiry was received, along with a reference number you can quote later. Ready 2 Care sends this immediately by email.
Understanding your needs
A conversation follows to understand goals, the supports being requested, preferred days and times, and anything important about how support should be delivered.
Suitability and agreement
The provider confirms whether they can meet the request. If they can, a service agreement is prepared and a start date is agreed.
This guide is general information only and does not replace advice about your individual NDIS plan.
Ready to talk about support?
Tell us what you need and we will let you know honestly whether we can help, and when we could start. Care With Heart, from the first conversation.