Privacy policy

Information we collect

We collect the information you provide through our enquiry, availability, referral and contact forms. This can include your name, contact details, suburb, the supports you are asking about and any message you send us.

We ask referrers to share only the information needed to assess suitability.

How we use your information

We use your information to respond to your enquiry, assess suitability and availability, arrange supports where appropriate, and maintain records required of a registered NDIS provider.

We do not sell your information, and we do not use it for unrelated marketing.

Storage and security

Information submitted through this website is stored in secured systems with access limited to authorised Ready 2 Care staff.

Disclosure

We may share information with your consent, for example with a Support Coordinator or family member, or where disclosure is required by law.

Access, correction and complaints

You can ask us what personal information we hold about you and request corrections. If you have a privacy concern, please contact us and we will respond promptly.